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SLA’s From Lab Creative

Our service level agreement

Please find below our SLA's we as a company adhere to.


Minor Changes 1-2 Working Days
Minor Changes (Urgent) 1 Working Days
Major Changes 5 Working Days
Major Changes (Urgent) 2-3 Working Days



First Draft 10-15 Working Days
New Pages 5 Working Days


SEO Packages

Standard 5-7 Working Days
Plus 10-14 Working Days
Premium 20 Working Days

Paid Ads

Standard 5-7 Working days
Plus 5-7 Working days
Premium 7-10 Working days


Email Marketing

Standard 10-12 Working days
Plus 10-12 Working days
Premium 10-12 Working days


Please note: If the product requires material, the timeframes mentioned are based on when we receive the material.